What Information We Hold and Why
When you open an account, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to your
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account wallet. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your account secure and to make sure the platform loads correctly on your phone or desktop. If you contact our support team, those
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conversations are stored so we can follow up accurately. We do not sell your personal data to third parties. We share information only where required by applicable law, with payment processors like bKash, Nagad, and Rocket to complete your transactions, or with fraud-prevention services that help
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protect your account. Your data is stored on secured servers with access controls and encryption in transit. How long we keep your data depends on the type of record — account details are held for as long as your account is active, and transaction records are
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kept for the period required under applicable financial regulations. Availability of our services, and the data obligations that come with them, depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.